Algemene voorwaarden

1. LEEFTIJD

Om gebruik te maken van de services van BoozePlanet.com moet men tenminste 18 jaar of ouder zijn.

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2. ALCOHOL CONSUMPTION

BoozePlanet.com recommends to drink alcohol with moderation. BoozePlanet.com can in no way be held responsible for any acts that are committed by people drinking alcohol that was sold through our website, nor for any results or damages that are the result of these acts.

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3. PRODUCT AVAILABILITY

Alle producten op onze site hebben we op stock in ons magazijn.
Indien u een product besteld en betaald heeft, en deze blijkt toch niet verkrijgbaar te zijn, dan zal het bedrag terug betaald worden zonder bijkomende kosten.

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4. PRODUCT PICTURES

Bij bierflessen kan soms het etiket verschillen dan de foto.
Dit omwille van vele veranderingen van etiketten door de brouwerijen.

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5. PRICE INDICATION

All our prices have tax (21%) and deposit charges included. for more info about the deposit charge see 4. DEPOSIT CHARGES
The shipping cost is excluded. ! for details on the shipping cost see http://www.boozeplanet.com/en/service/shipping-returns/

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6. LEEGGOED

Sommige flessen zijn flessen met statiegeld. Al onze prijzen zijn INCLUSIEF statiegeld. Dit doen wij om geen onaangename verassingen te veroozaken bij het betalen van uw bestelling.

Overzicht statiegeld belgische flessen:
€0.10 voor kleine flessen
€0.20 voor grote flessen (75cl)
€0.30 voor witte flessen (delirium)
€0.40 voor flessen met dop (barbar)
€0.80 voor flessen met dop
Niet alle flessen hebben leeggoeg!

je kan het statiegeld terugkrijgen als je deze flessen binnenbrengt bij drinkshop Roby te Menen,Belgie - www.roby.be

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7. DAMAGED DELIVERY

We sell heavy and fragile products, therefore it can occur that a products get damaged during delivery transit.
When the parcel arrives, it’s the customer’s responsibility to check if the order is complete and undamaged. If not, the customer should refuse the delivery!
If this occurs we will send you a new delivery as soon as possible, after we inspected the refused delivery.

If there is a item broken inside the packet please contact us at info@BoozePlanet.com, please include an image of the damaged products and the packaging.

Any complaints about product loss or damaged products have to be made within 14 days after the order has been received.

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8. MISSING DELIVERY

Once an order has been shipped and has not arrived in 7 days please contact us so we can start to investigate the matter. During this period of investigation BoozePlanet.com will not reimburse the payment or provide a second delivery. Once the matter has been cleared, BoozePlanet.com might offer to reimburse or to send out a second delivery.

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9. CUSTOM OBLIGATIONS

BoozePlanet.com is not responsible for paying custom fees or import taxes. If a parcel is seized by your local customs it is your responsibility to clear the shipment.
BoozePlanet.com cannot be held responsible if the shipment is detained/confiscated or inspected by the local authorities for any reason.

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10. CANCELATION OF ORDER (RIGHT OF WITHDRAWAL)

Every customer has the right to (partially) cancel their order or to return their order within 14 days after arrival. Officially this is what they call the 'Right of Withdrawal'. This right only applies to our assortment of non-expiring, non-damaged or non-personalized goods. Shipping charges for sending back the item(s) are to be paid by the customer! BoozePlanet.com will refund the value of the returned item(s) within 30 days after we’ve received the item(s), and only if these are complete and undamaged.

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11. IDENTITEIT VAN DE ONDERNEMER.

Boozeplanet.com is a division Roby NV
8930, Menen, Belgium
VAT BE 0415.459.512
Tel: +32486109406
email: info@BoozePlanet.com

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12. PRIVACY POLICY

Wanneer je iets bij ons bestelt, zal niemand uw gegevens zien. Geen andere gasten die zien wat je bestelt. We doen er alles aan om jouw privé-gegevens ook echt privé te houden.
BoozePlanet.com slaat je persoonlijke gegevens op in een beveiligde database. We geven je informatie niet door aan derden voor commerciële doeleinden.

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13. INTELECTUAL PROPERTY

De intellectuele eigendomsrechten met betrekking tot de website van de BoozePlanet.com, waaronder de software, zoekmethoden, teksten en beelden zijn eigendom van BoozePlanet.com. Het is niet toegestaan, zonder schriftelijke toestemming vooraf door BoozePlanet.com, informatie te kopiëren en/of te bewerken.

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note: the only correct legal version of this document is the English version. The Dutch and French version may contain errors due to translation.